faq

Where do you ship from?

We ship from USA

Do you offer tracking worldwide?

Yes. Everywhere that we ship to, we can track a package to.

What packaging do you use?

We use plain, discreet packaging, with no reference to research chemicals or Realchems. Everything gets sent as a letter.

Where do I find the cryptoaddress to send altcoin payment to?

Just chose cryptocurrency as your payment method and the payment window through which you can pay will open

I have paid and sent proof of payment but not received a shipping confirmation?

Crypto payments are instant but can take a day to administrate. Thank you for your patience! Payments received befor 12.30pm go out same day.Your order will generally be shipped within 1 business days of us receiving payment.

Where is my tracking number?

Your tracking number will be attached to your shipment email, this may land in your spam folder. Trackers may not be updated until the following morning depending on volume of orders.

Which countries do you ship to?

We ship worldwide. We ship 24 hours after your payment.

Is it true you ship tracked at no extra cost to the customer to USA

There is a flat amount to all product shipped in the US

What payment methods do you accept?

We accept just Bitcoin, Altcoinand Etherium for now.

Do you offer free samples?

No. Requests will be ignored. However know that every order above $150 gets a free sample!

Where is my order/shipping confirmation email?

If you have not received a confirmation email then please check your spam box. If you still have not received it then it may not go out until your payment has been confirmed.

Havent found the answer you’re looking for?

Contact us directly! Email sales@livecstacy.co or use our livechat.